Terms and Conditions

GENERAL TERMS AND CONDITIONS of GetOutFun

1. GENERAL TERMS AND CONDITIONS

1.1 All GetOutFun escape games in Prague are operated by City Street Games s.r.o., with registered office at Kaprova 42/14, Staré Město, 110 00 Prague 1, ID: 06555683 (hereinafter referred to as "Company") and any legal and other relations arising from this are governed by the following general Terms and Conditions ("GTC") and the laws of the Czech Republic. Any disputes arising from these legal and other relations shall be settled before the ordinary courts of the Czech Republic.

1.2 The Company hereby reserves the right to amend and/or update the GTC by publishing the current version of the GTC on the Company's website www.getoutfun.cz.

2. SAFETY RULES

2.1 It is a prerequisite for participation in any escape game operated by the Company that unconditional compliance with all safety and operational rules by all participants, who enter into a contractual relationship with the Company by virtue of their use of the Application ("Participant").

2.2 The Participant participates in the Escape Game at their own risk and responsibility.

2.3 Escape Games operated by the Company contain exciting and to some extent stressful or frightening elements and situations. These elements and situations are part of the game and the story and no participant in participant will not be placed in a truly dangerous situation during the course of the escape game

2.4 Should any participant have problems with any type of heart condition or other similar condition, that participant should consider their participation in the game in light of their medical condition and the possible complications arising therefrom. It is always the case that each participant is participating escape game at his or her own decision and risk.

2.5 The Participant agrees not to damage the property of third parties. The Company shall not be liable for any damage damage to the property of the participant or third parties.

3. BUSINESS RULES

3.1 Any admission prices displayed on the Company's website or in the business premises Company are final, including any value added tax. Admission prices for the Escape games may vary depending on the date, the game chosen, the specific time of the game in question and also depending the number of persons. The specific price is listed in the booking system on the Company's website and the available for inspection at the Company's business premises. The admission fee can be paid in cash or by credit card, but always before the start of the respective escape game.

3.2 Group bookings or special team building/corporate events are welcome and may be subject to discounted quotations. For further information please contact Company. Purchased games have unlimited validity. Participant is required to renew within 1 year of the purchased game by notifying via the app or in writing. The validity is extended by 1 year each time.

3.3 Participation in the escape game is not recommended for persons under 10 years of age. Participants under 15 years of age must be accompanied by a parent or other adult guardian throughout the duration of the game of a minor participant.

3.4 The Company reserves the right to cancel any game at any time with full refund by the participant the prize paid.

4. AUDIOVISUAL RECORDING RULES

4.1 An entrant may not make any audiovisual, audio or similar recordings of the course of the Game except to take photographs to the extent reasonable for personal purposes. In the event of a breach of this of this obligation, the parties agree to a fine of CZK 100,000.

5. GIFT SHOWS (VOUCHERS)

5.1 Gift vouchers (vouchers) issued and sold by the Company are vouchers for bearer within the meaning of Section 1939 of Act No. 89/2012 Coll., New Civil Code, as amended A gift voucher is a gift voucher holder who enters the gift voucher on the website or application, is entitled to complete one escape game of his choice together with his chosen persons, but not in excess of 6 persons in total.

5.2 Unless otherwise stated on the gift voucher, the gift voucher is valid for a period of six months from the date of issue.

5.3 Gift voucher prices may vary from branch to branch and over time. For this Therefore, if the price of the gift voucher purchased exceeds the price of the gift voucher selected by the holder escape game, any difference in price will not be refunded to the voucher holder. Similarly, if the price of the the price of the gift voucher is less than the price of the escape game selected, the voucher holder is not obliged to pay the difference in price difference.

5.4 The gift voucher cannot be combined with any other discounts or promotions announced by Company or offered individually by any of the establishments.

5.5 Discount vouchers cannot be combined.

6. Processing of personal data

6.1 Any personal data relating to clients and participants in escape games operated by the Company are carefully stored and secured in the Company's data archives in accordance with the relevant legal regulations, in particular in accordance with Act No. 101/2000 Coll., on the protection of personal The Participant consents to the processing of his/her personal data to the extent that it is he/she provides to the application and in which he/she allows the application to obtain data on persons by assigning appropriate authorisation. Any personal data obtained by the Company may only be used for Company and third party partners.

7. LIMITATION OF LIABILITY

7.1 All information and data provided on the Company's website is for the sole informational and promotional nature and do not contain any representations or warranties that may be implied from these information directly or indirectly. Accessing the Company's website and using the services and links provided on this website are at the sole discretion and responsibility of the user.

7.2 In the course of providing its services, the Company will use its best endeavours to meet the expectations and fulfillment of all wishes of its clients. However, in any event, the Company will not be liable for any failure or inability to provide its services and meet its obligations in cases of the occurrence of "force majeure" or acts of third parties which the Company could not reasonably have anticipated or expected prevented.

7.3 The Company shall not be liable for any errors, typographical errors, inaccuracies that may occur in the information and materials published on the website or application Company. The Company shall also not be liable for any delays or interruptions in the operation of the website or application caused by "force majeure" events, as well as any failure of telecommunications services, IT network outages or related matters.

7.4 The Company's website or application may contain links to resources and information of third parties and their websites. These links may be used on a free discretion of the users of the Company's website, but in no event shall they imply any Company's endorsement or opinion of the content of such sites, as well as any other information or advertising banner and links used on this site by third parties.

7.5 The Company's website contains cookies for the purpose of storing certain information about users. Cookies are small text format files used by the Internet to recognize visitors, to facilitate access to and use of the website, and to monitor requests and commands users and collect information to improve the content of the Company's website. By completing the booking form, the user gives consent to the use of cookies on the website website.

7.6 The Company shall not be liable for any damages, lost profits or costs incurred in connection with use of the Company's website or application and/or the impossibility of its temporary use.

7.7 The Company shall not be liable for the operation and any failure or limitation of banking systems operating the payment systems and payment gateway linked to the Company's booking system.

7.8 In any event of the Company incurring liability to a Participant, the amount of liability shall be limited to the amount of the entry fee paid by the participant for the use of the services offered by the Company.

8. CLAIMS AND WARRANTY INFORMATION

8.1 The Company shall be liable to the Participant for the functionality of the Escape Game. The Company shall not be liable for the functionality of the phone, tablet or other hardware device on which the game is accessed.

8.2 The Participant has the right to make a claim to the Company, either in person or in writing at the registered office of Company's registered office.

8.3 A Participant shall not have the right to make a claim for a defect that has been complained of in the past if the a reasonable discount on the purchase price has been granted.

8.4 The warranty period for the Participant is 2 years from the date of purchase.

8.5 The Participant must claim the Escape Game without undue delay after discovering that it is on defect in the escape game.

8.6 The Company shall decide on the claim without undue delay, but no later than 30 days of its submission. The time limit for dealing with a complaint shall run from the time of the claim (notification) of the complaint.

8.7 If the claim is found to be justified, the Subscriber shall be entitled to reimbursement of reasonably incurred costs associated with the claim.

8.8 In the case of a defect that constitutes a non-substantial breach of contract (regardless of whether the defect is remediable or irremediable), the Participant shall be entitled to have the defect remedied or to reasonable discount from the purchase price.

8.9 The Warranty Period shall be extended by the period from the time a claim is made until it is settled or until the Participant has been obliged to collect the item or it is made available to him electronically. If an exchange takes place of the goods or a part thereof, the Company's liability shall apply as if the goods had been purchased new or part thereof.

8.10 If it is not possible to monitor the status of the claim online, the Company shall undertake to notify the inform the Subscriber of the resolution of the complaint, as requested by the Subscriber, by e-mail or by SMS.

8.11 In order to make a claim, the identification details of the Subscriber must be provided in writing and the date and time of the payment made, the preferred method of settling the claim and the account number for payment.

9. WITHDRAWAL FROM CONTRACT

9.1 The Subscriber may withdraw from the Contract within 14 days of receipt of the Goods or the last part of the delivery.

9.2 The Participant may also withdraw from the Contract at any time before delivery of the Goods.

9.3 The Participant shall send or deliver the withdrawal to the Company within the 14-day period. The Participant

need not state the reason for which he/she is withdrawing from the Contract.

9.4 The Company shall refund to the Participant an amount fully equivalent to the price of the goods and the the cost of delivery within 14 days of withdrawal from the contract, the Participant shall pay for such purposes, the Participant shall provide a bank account number for receipt of payment.

9.5 Exceptions: the right of withdrawal cannot be exercised for contracts for the supply of digital content, if it has not been delivered on a tangible medium, or for contracts for the provision of services, in either case for provided that performance is effected with the prior express consent of the Subscriber before the expiration of the withdrawal period. Consent to these terms and conditions shall be deemed to be express Participant's consent to performance.

9.6 The provision of an escape game via a mobile application shall be deemed to be a contract for the supply of digital Content not delivered on a tangible medium. By agreeing to these terms and conditions, the Participant gives Participant to consent to the delivery of digital content not delivered on a tangible medium.

9.7 The Company shall be entitled to withdraw from the Contract at any time prior to the delivery of the Goods unless objectively unable, for reasons attributable to third parties, to deliver the goods to the Participant within a reasonable time circumstances and/or if it becomes apparent that the Participant has breached a previously concluded contract with Seller.

9.8 The Company reserves the right to withdraw from the Purchase Agreement if the goods ordered by the Participant fails to take delivery or in the event of an obvious clerical error (e.g. incorrectly stated prices apparently other than the usual price for the type of goods). The Company is only entitled to withdraw by notice, which shall be delivered to the Participant in at least the same form as the confirmation of of the order received, and within 14 days of withdrawal the Company shall return the order received funds.

9.9 To withdraw from the Contract, the Participant's identification details must be supplied in writing and the date and time of the payment made, and the account number for the provision of the payment. These terms and conditions shall take effect on 1 December 2018.